Human Resource and Quality Services
 
 

Customer Services
 

  • Reception/Switchboard Services
    We pride ourselves in directing and transferring incoming calls to the proper individuals so that district needs can be met in a timely and effective manner. The receptionist provides information regarding many of the ESC services.

  • Fax Services
    The distribution of faxes to the proper divisions for their immediate attention is essential in providing quick responses to district requests.

  • Onboarding
    Equipping every new employee with the “big picture” and access to needed information enables the ESC to more efficiently serve its clients.

  • Training and Facilitation of Meetings
    ESC facility provides trainers with access to state-of-the-art equipment and facilities in order to present efficient, effective training to teachers.

  • Assessment Process of ESC Personnel
    A fair and uniform method is used for evaluating employee performance and productivity on an annual basis. This process ensures that the best people are employed and available to serve our districts.

  • ESC Staff Development
    In-house opportunities are available for each employee to attend trainings to broaden their knowledge and skills, which in turn, benefits the districts they serve.