Parent Resources
Program Guides & What to Expect
Learn how ECI works, how services are delivered, and what steps come next for your family.
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ECI Parent Handbook: Your complete guide to our services, team roles, and what to expect during your time in the program.
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ECI Next Steps: A guide to navigating milestones, service plan updates, and preparing for your child’s transition as they grow.
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Telehealth Information: Everything you need to know about participating in virtual ECI visits from the comfort of home.
Parent Rights, Payment & Policies
We believe in complete transparency. Access information regarding your privacy, rights, and program policies below.
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Knowing Your Rights as a Parent: An overview of your rights, protections, and role as an active partner in your child's ECI services.
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ECI Payment Information: Clear information on how ECI services are funded, including insurance, Medicaid, and Family Cost Share.
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Written Notice and Consent Information: Details on how we keep you informed and involved before any changes or decisions are made regarding your child's care.
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Parent Complaints & Feedback: Information on how to share concerns, resolve issues, and ensure your voice is heard.
Child Health & Development Resources
Practical health advice and developmental checklists to help you support your child's everyday well-being.
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Hearing Development Checklist: A quick reference guide to track your child's auditory milestones from birth to age 3.
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Ear Infections: What They Are and How to Treat Them. Common signs of ear infections in young children, treatment options, and when to consult a doctor.
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Velo-Cardio-Facial Syndrome (VCFS): Information and resources regarding VCFS, its impact on early development, and available support.
