HomeSitemapEmailContact Us

Technology Service Agreements
Technology
  • Local Area Network Maintenance Agreement

    Purchasing a LAN Maintenance Agreement in conjunction with an Internet Services agreement will provide you with end-to-end support from the workstation to the Internet and/or Internet2.

    A LAN Maintenance Agreement Includes:

    • Router configuration, support & real-time monitoring

    Cisco, Dell, HP, and Apple core networking switching equipment management experience

    Pix/ASA configuration, and support

     Workstation/laptop setup, cloning, updates, and more

     Wireless install and configuration

     Software updates, installation and much more

    No job is too large or too small for our Network Specialists to handle. Our Network Specialists are some of the best in their field, and are willing to go the distance to assist you in whatever problem may come your way.

    For more information, contact:

    Tim Smith, Coordinator, Client Network Services
    806-677-5254
    tim.smith@esc16.net

    Michael Keough, Director
    806-677-5260
    michael.keough@esc16.net

     

    Region 16 Education Service Center
    5800 Bell Street, Amarillo, Texas 79109

  • Disaster Recovery is the process, policies and procedures of restoring operations critical to the resumption of business, including regaining access to data(records, hardware, software, etc.).

    ARE YOU READY FOR WHAT MAY COME?

    Let Region 16 provide you with a State of the Art Disaster Recovery/Backup solution.
    With complete control of your data, you can backup what you want and restore
    when you want. Our climate controlled facilities are unsurpassed, including redundant
    data storage locations and backup generated power. Your district can choose to only
    store mission critical data or you can choose to backup any and all information on your
    network. Additionally; at this point, EDNET purchases this contract for your district.

    For more information, contact:


    Tim Smith, Coordinator, Client Network Services
    806-677-5254
    tim.smith@esc16.net

    or

    Michael Keough, Chief Technology Officer
    806-677-5260
    michael.keough@esc16.net


    5800 Bell Street, Amarillo, Texas 79109

  • Let Region 16 provide you with an Internet you can depend on. 99.9% uptime as an Internet Service Provider is what you get, bandwidth on demand.

    Our Climate controlled facilities are unsurpassed, including redundant UPS
    configuration and backup generated power. Region 16 currently has a 6GB
    connection to a tier 1 provider via redundant fiber paths. Additionally, esc16.net
    has a 1 Gig TETN Plus connection which is in turn connected to Internet2.
    We boast 24/7/365 network monitoring accomplished through network paging
    and graphical display, free e-mail accounts for all staff and board members of
    your district and free SPAM filtering.

    For more information, contact:


    Tim Smith, Coordinator, Client Network Services
    806-677-5254
    tim.smith@esc16.net

    or

    Michael Keough, Chief Technology Officer
    806-677-5260
    michael.keough@esc16.net


    5800 Bell Street, Amarillo, Texas 79109

  • Region 16 offers high-performance, enterprise-level filtering with the Telemate Netspective Internet Filter. We provide filtering for 90+ categories and millions of Web sites. We currently deploy filtering in “pass-by” or transparent mode, which allows us to watch rather than stop and check requests headed for the Internet.

    Our Internet Content Filtering contract:

    ~ Provides management with tools for each client to enforce your specific districts’ Acceptable Use Policy
    ~ Complies with filter-enforcing laws such as CIPA
    ~ Protects against damaging and costly legal liabilities due to exposure to inappropriate or offensive Web content
    ~ Improves productivity by eliminating time wasted on unauthorized Web sites, Instant Messaging (IM) & Peer~to~Peer (P2P) applications

    Remote Internet Content Filtering :

    Included with your Internet Content Filtering is Remote Internet Content Filtering which protects your home-bound computers or laptops any time.

    This also allows for:

    ~ Auto-network detection for a seamless internal and external Web filtering experience
    ~ Centralized configuration & remote administration
    ~ Transparent to user and tamper-proof

    For more information, contact:

    Internet Filtering & Remote Internet Filtering
    Tim Smith, Coordinator, Client Network Services
    806-677-5254
    tim.smith@esc16.net

    or

    Michael Keough, Chief Technology Officer
    806-677-5260
    michael.keough@esc16.net


    5800 Bell Street, Amarillo, Texas 79109

  • Voice Over IP (VoIP)

    Region 16 offers hosted VoIP service over our wide area network. Commodity VoIP service is more sensitive to network issues than most network applications, but Region 16's VoIP ensures a quality of service and that your network operates at an optimum level.

     Whether your current telephone system is too costly, failing, or outdated, Region 16 can review options for converting to VoIP. Your Region 16 VoIP service has a support team to free you from having to manage your own telephone system, and can easily scale as your district grows, all for one set price per telephone.   

    VoIP Benefits

    - Region 16 manages the phone system and performs all of your requested changes, adds and moves.

    - Voicemail to email capabilities  

    - Voice-dial directory capabilities 

    - Customizable dial plan

    - 911 and other call reporting 

    - Intercom and overhead paging capabilities 

    - Redundancy and failover capabilities 

    - User and network support is included

    - On-site staff training

    For more information, contact:

    Dallas Splawn, Unified Communications Specialist
    806-677-5562
    dallas.splawn@esc16.net


    Jeff Rogers, Unified Communications Administrator
    806-677-5267
    jeff.rogers@esc16.net


    5800 Bell Street, Amarillo, Texas 79109

CONNECT WITH US

Copyright © 2016 - Education Service Center 16