We believe that the issue with the 502 Bad Gateway error or Internal Server Error when attempting to login to ASCENDER Enterprise has been corrected. If you continue to experience this issue do the following and then reach out if the problem persists.
- Clear browser history - ASCENDER Browser Settings Guide
- Make sure the bookmark or shortcut you are using to access ASCENDER Enterprise is exactly the following URL - https://esc16.ascendertx.com/MainMenu
- Attempt to login and confirm navigation in the system
- Open an ASCENDER ESC-16 Help ticket if the problem persists.