IMS Student Announcements » Password Reset and Portal Messaging

Password Reset and Portal Messaging

 

TCC/ASCENDER Programming implemented a global password policy update that impacts all portals. This message provides clarification on where password changes are mandatory versus when users are prompted, as well as current messaging differences across portals.

Global Password Policy

All ASCENDER portals now follow the same updated password standard:

  • 16 or more characters (Mix of upper and lower case letters)
  • Includes numbers and special characters
  • No spaces

This policy is enforced system-wide, regardless of the messaging currently displayed within individual portals.

All Other Portals (Prompted, Not Mandatory)

For the following portals:

  • ParentPortal
  • StudentPortal
  • Teacher Portal
  • CareerPortal
  • Member Portal

Users will be prompted to update their password only in the following situations:

  1. The user initiates a password change, or

  2. A new account is created
  1. The password has expired (this is set by districts)

These portals do not require a mandatory password reset at login. If any of the above situations are present, the updated password requirements will be expected. 

Portal Messaging

Portals will display legacy password messaging (for example, referencing an 8–46 character range). This is a messaging-only discrepancy and does not reflect the current enforced password requirements.

Updated portal messaging will be delivered in a future software release to ensure consistency across all ASCENDER applications.

We appreciate your patience as we continue to enhance security while minimizing disruption for LEAs. If you or your districts have questions or need assistance, please contact your Education Service Center (ESC).

Upcoming ASCENDER Student Trainings:

1029945

ZOOM

Tues

1/13/26

10:30 AM

11:30 AM

January WIGO (Zoom)

1029835

Palo Duro

Wed

1/14/26

9:00 AM

3:30 PM

ASCENDER System Setup for GPA/Class Rank & Using GPA Utilities

1029842

Palo Duro

Tues/Wed

1/20/26

1/21/26

9:00 AM

3:30 PM

ASCENDER New User Training
(Two Day Training)

Preparing Next Year's Master Schedule and Student Schedules:   The following 2 trainings go together.  The first is the preliminary requirements for getting next year's scheduling information setup in the ASCENDER Scheduling Application.  It is critical that you have staff attend the preliminary requirements zoom training as a prerequisite to the 2nd in person training.  Please click on the links below to read more about each training.

1029946

ZOOM

Thurs

1/29/26

9:00 AM

11:00 PM

ASCENDER Scheduling Preliminary Requirements & Student Course Requests (Zoom)

1029845

Lonestar

Thurs

2/12/26

9:00 AM

3:30 PM

ASCENDER Scheduling: Three Scheduling Options for Building NY Master Schedule